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Available guides

Select a guide below to view the full instructions. Additional guides will be added as new services and support needs are identified.

Classroom technology · Video

How to use classroom digital podiums

Watch the basic video guide to using UDSM classroom digital podiums.

Watch video guide →
Student email and ARIS3

How to Activate Your Student Email and Log In to ARIS3

Watch the video guide to activate your UDSM student email account and log in to ARIS3.

Watch video →
Microsoft 365

How to Sign In to Microsoft 365 and Use Microsoft Teams

Sign in using your UDSM staff account, complete Microsoft Authenticator verification and open Microsoft Teams.

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Accounts and passwords

How to Reset Your UDSM Account Password

Recover access when you have forgotten your password, your account is locked or the existing password is no longer accepted.

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ICT support

How to Submit an ICT Support Request

Report a technical issue through the ICT Helpdesk and provide the information needed for efficient follow-up.

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Could not find the help you need?

Submit a request through the ICT Helpdesk so that the problem can be assigned, tracked and resolved by the appropriate support team.

Open ICT Helpdesk Email ICT Helpdesk